I think a consolation prize would be a good move as a token of good will. I tried to log in and the system was so dogged down that it would not let me and after 5 tries it locked my account for 15 minutes. I know my user name and password but still the system would not let me in. I am very disappointed about the birthday party that I wanted to be a part of. Of course, right after the party was over I could log on without any problems. Oh well, the intentions were good but the outcome was really disheartening. Yes, a little bit of good will goes a long way.