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[Answered] Enable confirmation box for cancelled productions?

Discussion in 'Questions' started by bomber9530, Jun 18, 2019.

  1. bomber9530

    bomber9530 Active Member

    Joined:
    Oct 20, 2015
    PicsArt_06-18-12.40.34.png

    Can anyone help me enable the confirmation box for cancelling productions? I contacted support but I can't find the option they are talking about. Maybe one of you will understand? If someone could help me either step by step or with screenshots, that would be helpful.
     
    DreadfulCadillac likes this.
  2. Godly Luke

    Godly Luke Well-Known Member

    Joined:
    Feb 4, 2018
  3. Super Catanian

    Super Catanian Well-Known Member

    Joined:
    Oct 25, 2018
    I can't help with that. If I were you, I would scan through every corner and section of the settings to try to find it.
     
    DreadfulCadillac likes this.
  4. Godly Luke

    Godly Luke Well-Known Member

    Joined:
    Feb 4, 2018
    It's not their either. I checked. Can't find it anywear!
     
  5. bomber9530

    bomber9530 Active Member

    Joined:
    Oct 20, 2015
    Tried that.

    Same result.



    Which is why I came here.
     
  6. Super Catanian

    Super Catanian Well-Known Member

    Joined:
    Oct 25, 2018
    Hmm...
    Well, tomorrow you might get a good answer from a Forum Moderator.
     
    DreadfulCadillac and bomber9530 like this.
  7. Agent327

    Agent327 Well-Known Member

    Joined:
    Jan 22, 2018
    You are talking about two different things. Support is talking about push notifications and that is not what you want.

    Only Support can change that setting for you, so you need someone there who understands.
     
    Clara Osgood likes this.
  8. Godly Luke

    Godly Luke Well-Known Member

    Joined:
    Feb 4, 2018
    @bomber9530 Keep filling out support tickets until you get somewon who nows what their doing. Make sure they have proper grammar to!
     
    DreadfulCadillac likes this.
  9. bomber9530

    bomber9530 Active Member

    Joined:
    Oct 20, 2015
    Well they need to make it to where players can control that to prevent this unnecessary use of support resources.
     
    DreadfulCadillac likes this.
  10. DreadfulCadillac

    DreadfulCadillac Well-Known Member

    Joined:
    Jun 11, 2018
    agreed. if you made a proposal out of it, id support it
     
  11. Agent327

    Agent327 Well-Known Member

    Joined:
    Jan 22, 2018
    Try to explain that to them. So far you have great interaction with them.
     
    DreadfulCadillac likes this.
  12. bomber9530

    bomber9530 Active Member

    Joined:
    Oct 20, 2015
    UPDATE: I attached an image of the confirmation box to show what I wanted. A different person responded that they had enabled the feature again. I'll test it a little later once I collect my current productions. Don't want to risk losing a production if its not actually fixed.
     
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  13. Lancer

    Lancer Forum Moderator

    Joined:
    Jul 31, 2017
  14. Emberguard

    Emberguard Well-Known Member

    Joined:
    Oct 27, 2018
    Possible they may also have been confusing what you mean with the diamond confirmation option initially as that does have a option in settings to turn on/off

    most players that click to turn the pop up off probably don’t want it back.

    A lot of games won’t ask you when you want to use something if you meant what you told the game to do. Most games just take you at your word first time and you play with the consequences of any mis clicks.

    It’s wonderful they give the option for players to choose but it does increase the amount of time it takes to do anything if it’s there every time you go to do something.

    Biggest question in my mind, do you intend it to be:

    - one touch option (reset all popup boxes)
    - big list of every pop up option to manually customise. (Rip screen space)
     
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  15. bomber9530

    bomber9530 Active Member

    Joined:
    Oct 20, 2015
    It's fixed now. Support fixed it.

    That's up to them. I see the pros and cons of both.

    For the one touch option it could get annoying to have to reset the pop ups then disable each one individually.

    With the list of every pop up option, it could be a separate menu in the settings kind of how they have message center notifications on mobile therefore not using up so much space in main settings menu.

    I'd post screenshots to clarify what I'm talking about, but it doesn't seem to be working at the moment.
     
    Lancer likes this.

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