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Great Building Levels

  • Thread starter DeletedUser4770
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DeletedUser4770

Dear Players,

Thank you for your patience while we've been working on fixing the Great Building-related problems.
We would like to inform you that any Great Building levels lost with yesterday's issue have been restored to their rightful level. We are aware that some progress was lost with the initial downgrade of the Great Buildings. We're currently discussing how to handle that matter, however we believe that restoring the levels was the most important thing.

Players who chose to remove their downgraded Great Buildings from their cities are kindly requested to get in touch with our support.

We would like to extend our sincere apologies for the unfortunate situation, and assure you that we will be taking steps to prevent similar issues in the future.

Thank you for your understanding,
The Forge of Empires Community Management and Development Teams
 

DeletedUser22510

Dear Players,



Once again, we would like to thank you for your patience as we worked on solving Great Building-related issues that some of you experienced.


Today, we continued our efforts and focused on granting you back the Forge Points which were contributed to the in-progress levels, when the unwanted downgrade took place on Wednesday. We are now happy to confirm that we have restored the Forge Points that may have been lost as a result of the aforementioned downgrade. You will find them in your inventories. You can donate them to Great Buildings again, invest in research, or just keep in your inventory, if you wish.

As the restoration is now completed, we believe that nothing is missing anymore and pretty much all initially lost progress as well as Forge Points are back on all affected accounts.

On top of that, we have decided to express our appreciation for your patience and dedication in a more practical way, and instantly level up all affected Great Buildings by two levels. All contributions were of course retained, and rewards were also instantly granted to all the players who contributed in them.

If you believe that there is still something wrong with your account, we would like to ask you to contact our support team where every potential problem will be taken care of individually.



We appreciate your time and commitment to the game, your support and feedback. We apologize for all the inconvenience this unfortunate event may have caused to you. We would like to assure you that we are already taking steps to prevent such issues in the future.



Sincerely Yours,
The Forge of Empires Community Management and Development Teams
 
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