[Question] Is the US Server down?

Discussion in 'Questions' started by sirblu, Feb 7, 2017.

  1. sirblu

    sirblu Member

    Joined:
    Aug 2, 2016
    I have been trying to log in for over an hour and sometimes I get a 502 Gateway error and sometimes the login screen is just an empty space. I opened a ticket but have not heard from them yet.
     
  2. ardak kumerin

    ardak kumerin Well-Known Member

    Joined:
    May 21, 2016
    When you see 50 people in the US forums...
    Safe to say the servers are down.
     
  3. Sir Builds Alot

    Sir Builds Alot New Member

    Joined:
    Oct 31, 2016
    Well over 300 now.. Oo

    502 Bad Gateway ¿ ? ¿ ? ¿ ? ¿ ? ¿ ? ¿
     
  4. Fizgig Nutsacky

    Fizgig Nutsacky New Member

    Joined:
    Feb 7, 2017
    This is total doo doo
     
  5. ditch67

    ditch67 New Member

    Joined:
    Aug 14, 2016
    Haven't been able to get in for several hours. Some 'is it up?' sites say it's
    working, but the better ones say server timed out.
     
  6. twisted laurel

    twisted laurel New Member

    Joined:
    Jan 6, 2017
    I got a response from my ticket. The server is down for maintenance, no ET for back online.
     
  7. twisted laurel

    twisted laurel New Member

    Joined:
    Jan 6, 2017
    so I guess we wait. glad i got on earlier with my phone app.
     
  8. ardak kumerin

    ardak kumerin Well-Known Member

    Joined:
    May 21, 2016
    Inno did mention there would be server maintenance today.

    f2d5b9000596d2ecd33c0e4186472819.png

    Give Spock a kiss.

    And give them some time.
    They have a lot going on right now.
     
  9. test4me

    test4me Member

    Joined:
    May 21, 2015
    I can log in from my phone but not my pc
     
  10. LilithRayne

    LilithRayne New Member

    Joined:
    Oct 8, 2015
    ACK! Imma miss my merchant time :mad:
     
  11. twisted laurel

    twisted laurel New Member

    Joined:
    Jan 6, 2017
    Yea! My phone app still works!
     
  12. GodofAcid

    GodofAcid Member

    Joined:
    Nov 14, 2013
    This is because the site is coming back up sporadically but going back down. When it is up, ping times are between 500 ms and 1s, which are not good and indicate an ongoing problem.
     
  13. GodofAcid

    GodofAcid Member

    Joined:
    Nov 14, 2013
    These issues have been going on all week.. this is not the first time the servers have been down, but this is the longest single issue
     
    ardak kumerin likes this.
  14. Cartman Beefcake

    Cartman Beefcake New Member

    Joined:
    Nov 24, 2016
    Server maintenance on the US server in the middle of the busiest game play time in the US? Please say this is NOT planned downtime! 2nd Tuesday on a row with LENGTHY downtime. Absolutely UNACCEPTABLE! The .ru server is up and its the middle of the night for most that play there.
     
  15. ardak kumerin

    ardak kumerin Well-Known Member

    Joined:
    May 21, 2016
    f8a2f0135e9ec89cc20978d81536cae7.png

    Sometimes content patches require more maintenance than originally anticipated.
    When things go live, other things can unexpectedly happen.
    And those unexpected events need to be taken care of.
    Give Inno some time and things will be alright.
     
  16. ardak kumerin

    ardak kumerin Well-Known Member

    Joined:
    May 21, 2016
    Ever have your game server take an extended coffee break during a 50-player raid?
    Now that is annoying, especially when it happens near the end.
    Good luck getting everyone back.
     
  17. Cartman Beefcake

    Cartman Beefcake New Member

    Joined:
    Nov 24, 2016
    It's February 7th. o_O
     
  18. Lord Honey Suckle

    Lord Honey Suckle New Member

    Joined:
    Feb 2, 2017
    Back-to-back weeks the server has went down on Guild Expedition launch day. Server has been down in the U.S. for 8 hours. Wow, someone did poor programming for the fix to take this long!
     
  19. Mucka Smash

    Mucka Smash Active Member

    Joined:
    May 21, 2015
  20. ardak kumerin

    ardak kumerin Well-Known Member

    Joined:
    May 21, 2016
    The servers went down when I was in the middle of resetting my goods buildings...
    I got back on with my mobile, eventually.
    Now I have two different timetables until they catch up with each other.
     

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