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[Question] Is the US Server down?

sirblu

Active Member
I have been trying to log in for over an hour and sometimes I get a 502 Gateway error and sometimes the login screen is just an empty space. I opened a ticket but have not heard from them yet.
 

DeletedUser26154

When you see 50 people in the US forums...
Safe to say the servers are down.
 

DeletedUser27505

Well over 300 now.. Oo

502 Bad Gateway ¿ ? ¿ ? ¿ ? ¿ ? ¿ ? ¿
 

DeletedUser26711

Haven't been able to get in for several hours. Some 'is it up?' sites say it's
working, but the better ones say server timed out.
 

DeletedUser28126

I got a response from my ticket. The server is down for maintenance, no ET for back online.
 

DeletedUser28126

so I guess we wait. glad i got on earlier with my phone app.
 

DeletedUser26154

Inno did mention there would be server maintenance today.

f2d5b9000596d2ecd33c0e4186472819.png

Give Spock a kiss.

And give them some time.
They have a lot going on right now.
 

DeletedUser8115

Haven't been able to get in for several hours. Some 'is it up?' sites say it's
working, but the better ones say server timed out.
This is because the site is coming back up sporadically but going back down. When it is up, ping times are between 500 ms and 1s, which are not good and indicate an ongoing problem.
 

DeletedUser27657

These issues have been going on all week.. this is not the first time the servers have been down, but this is the longest single issue

Server maintenance on the US server in the middle of the busiest game play time in the US? Please say this is NOT planned downtime! 2nd Tuesday on a row with LENGTHY downtime. Absolutely UNACCEPTABLE! The .ru server is up and its the middle of the night for most that play there.
 

DeletedUser26154

f8a2f0135e9ec89cc20978d81536cae7.png

Sometimes content patches require more maintenance than originally anticipated.
When things go live, other things can unexpectedly happen.
And those unexpected events need to be taken care of.
Give Inno some time and things will be alright.
 

DeletedUser26154

Server maintenance on the US server in the middle of the busiest game play time in the US?

Ever have your game server take an extended coffee break during a 50-player raid?
Now that is annoying, especially when it happens near the end.
Good luck getting everyone back.
 

DeletedUser28377

Back-to-back weeks the server has went down on Guild Expedition launch day. Server has been down in the U.S. for 8 hours. Wow, someone did poor programming for the fix to take this long!
 

DeletedUser26154

The servers went down when I was in the middle of resetting my goods buildings...
I got back on with my mobile, eventually.
Now I have two different timetables until they catch up with each other.
 
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