I just got one of these also.
Just as qaccy, and I suspect most everyone else, I haven't been recently contacted. Unlike qaccy, I did not search far enough back to find the 2 year old Announcement. Is 2 years ago recent?
Dunno who is managing this, but it's being handled in a piss poor manner.
At a time when sophisticated phishing scams abound, getting something like the message received sends up red flags. It even reads like a phish. 'Action required' Highlighted text. ALL CAPS TEXT. Poorly typed. A link to do an action. From an Account I've never heard of. Reference to previous contact which never took place. No recent official Announcement in game or on this forum of this taking place.
A few minutes thought and effort put towards crafting a professional PM, an in game message, and a forum Announcement a few days before sending out these PMS would have saved some of the Community angst and confusion.
More importantly It would demonstrate the CM Team cares enough to put in the effort.
Sloppy work, poorly thought out, poorly executed. I'd say inexcusable but I realized over the last few months that 'Community Management' does not imply Community Building.
If CM were interested in Building this Community there would have started from the time they took over months ago with a steady stream of communications to the community inviting discussion on ways to build the community, followed up with actions to build the community.
Instead, we have months of arbitrary decisions, unfinished actions, and zero substantive discussion. If there's been any building, there's no foundation or structure to show for it.
But I guess we are a well managed community?
Sigh.