SponsorPay

Discussion in 'Forge Hall' started by timtalk, Nov 23, 2012.

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  1. timtalk

    timtalk New Member

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    I'd like the creators of the game to consider a replacement for SponsorPay. I've been playing this game for about 1.5 months now and so far I've tried 4 of the SponsorPay offers. All 4 of them I've completed exactly as the instructions said to yet NONE of them have paid Diamonds. I reported this as a bug and got told that if I can't prove that I did them that I won't get my Diamonds.. Well funny funny... guess what.. I could prove every one of them and I've opened tickets on every one of them and slowly they are giving me my diamonds.. but what really bothers me is that the creators of the game actually ALLOW this to happen. I know, I know the answer is Oh well they are a different company.. ya well the creators of FOE have the choice as to who they do business with and if SponsorPay's standard operating policy is "We won't give you anything unless you MAKE us" then why is it that FOE's makers still do business with them? I post this for 2 reasons. 1- to make the creators of FOE aware that users are sick and tired of 3rd party companys that don't do what they say they will do being part of FOE and 2nd to make new FOE players aware that if you try out the "Earn free Diamonds" option that you won't get your diamonds unless you screen shot every step you take and then you have to scroll past pages and pages of blank space to get to the bottom of the offers page to actually find the SUPPORT button so that you can report every single offer that you take as not providing the diamonds that they promised. Then after you do that you have to wait several days before you MIGHT get your diamonds. And any complaints to FOE about it are responded with "Sorry we don't control what SponsorPay does, please take up your complaint with them". So in closeing Please be aware that working for diamonds makes SponsorPay $ because they get paid for getting you to sign up with these companys yet they don't pay you in the form of diamonds unless you jump thru hoops that are NOT documented or told to new players until after you've tried to get the diamonds and found out WOOPS you did not screen shot your progress so you can't have your diamonds.
     
  2. DarkTwist

    DarkTwist Member

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    I agree with this, I've had such terrible luck with sponsor pay. Peanut labs is one of my favorites. I think we should consider some more options.
     
  3. Rikus78

    Rikus78 Member

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    I have to agree, Sponsorpay stinks. My phone is blowing up with texts, my email is full of junk, and no diamonds to show for it. Never again. It makes me want to quit this game entirely.
     
  4. mystic1975

    mystic1975 New Member

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    I am with you the only way to get free diamonds is to invite friends and hopefully they stay with the game till you get them. but sponsors do not work I still get spam in my email from the things I tried and no diamonds
     
    Last edited by a moderator: Jan 14, 2013
  5. Hellstromm

    Hellstromm New Member

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    Just to express some things here, because there is a misunderstanding:

    Innogames is not, in any way, affiliated with Sponsorpay. While this may sound confusing, since we provide a link to their site via the "earn your diamonds" button, that is not an affiliation. We provide that link for players who want to obtain diamonds without having to purchase diamonds, just as we provide links for SMS purchasing, etc.

    Sponsorpay provides real cash to Innogames in exchange for diamonds to players, by sponsoring other companies who advertise through them. They provide a list of companies that offer surveys or sell services. All Innogames does is accept purchases, from Sponsorpay, to your accounts in a similar manner as how we accept purchases from credit card companies and Paypal.

    In short, if there is a problem with Sponsorpay honoring a participation in one of their services, you need to contact Sponsorpay. If you actually purchase a product or service through Sponsorpay, and you do not obtain your diamonds despite attempting to resolve the issue with Sponsorpay, you have legal recourse. If you participate in one of their free activities (such as surveys), and fail to provide legitimate information (false email addresses, fake names, etc), Sponsorpay has the legal right not to honor your participation.

    My many years of experience with Sponsorpay (as a player of other games and a survey filler) is that they deliver, as long as you provide legitimate information. However, with any contractual activity, you must take responsibility for your end and keep a firm record of all your activities. Sponsorpay's various offers have IDs associated with them and all transactions are logged in their database. So, keep track of what you participate in and, if you do not receive compensation within a reasonable time-frame, contact Sponsorpay (a button is provided at the bottom left corner on their page --- scroll all the way down) and provide the ID(s) of the transaction(s) for which you did not obtain compensation.

    If that sounds like too much work, maybe you'll find that pulling out your credit/debit card is a less tasking activity. I.e., straight from you, no middlemen.
     
  6. mb420

    mb420 New Member

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    " If you actually purchase a product or service through Sponsorpay, and you do not obtain your diamonds despite attempting to resolve the issue with Sponsorpay, you have legal recourse"

    why the hell should we have to resort to legal recourse to get our diamonds. that kind of defeats the purpose of earning free diamonds. why make it such a hassle. sponsor pay is completely ridiculous(my opinion).
     
  7. Hellstromm

    Hellstromm New Member

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    Let's be honest, nothing is for free (which is precisely why our link to Sponsorpay says, "earn your diamonds"). Sponsorpay offers you things to do (work) in exchange for them buying you diamonds. It's a business transaction and, just like any business transaction, you need to keep records. If you work for an employer, you keep track of your hours and you hold your employer to the stipulated pay for said hours. If you fail to keep track of what you participated in, there's simply no means to trace your activities.

    Sponsorpay has offices in Berlin, Germany ; San Francisco, CA ; New York, NY ; Paris, France ; London, England ; and Tokyo, Japan. As such, they are subject to the same laws and corporate expectations as those enforced within those respective countries. The problem usually occurs that insufficient effort is made to keep track of ones actions and activities. But, if you keep track of your activities and provide such information to Sponsorpay via their provided support link, you will not have to resort to legal recourse.

    As previously stated, Innogames is not affiliated with Sponsorpay, just as it is not affiliated with Paypal, VISA, American Express, Mastercard, Mopay, or any of the other services available online. We take responsibility for our actions and for the transactions we are responsible for on our end. When it is a transaction problem at your bank, at your crediting agency, at Sponsorpay, or elsewhere, we can help to identify where the problem is, but we cannot fix it for you. We simply do not have, nor should we have, the authority to represent you.

    Now, I just reread this proposal and have decided it is not actually a proposal but a complaint. So, to address the complaint:

    You are not posing an alternative.

    I see, so basically our advice on how to obtain your diamonds from Sponsorpay helped you to obtain your diamonds from Sponsorpay. Good to know.

    When you participate with Sponsorpay, it is you that is doing business with them, not us. As previously indicated, they give us money to provide you diamonds for work you did with or through Sponsorpay. If you fail to prove to Sponsorpay that you did work for them, you won't obtain your diamonds. And while we are providing a link to their website, you can completely bypass our game and contact Sponsorpay directly to participate in programs offered through their site.

    As this is not a proposal, but was posted in the Proposals section, I am closing this thread.
     
  8. tornadoali

    tornadoali New Member

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    Earning diamonds never works

    Does earning diamonds work for you? I've tried all sorts of the offers, even one or two of the more expensive ones, yet I NEVER get the diamonds promised. Is it a scam? Clicking support gets you nowhere either. It always just says "verifying" and if you submit a ticket it vanishes into the ether. If this's not going to work, IMO, it needs to be taken away as an option.
     
  9. Rhidasglein

    Rhidasglein New Member

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    People have had mixed results with the SponsorPay offers. Some people can do very well with them, others never get anything, and occasionally a scam or virus shows up in the offers as well. Definitely be careful choosing which offers to do.
     
  10. DeM2

    DeM2 New Member

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    If a player finds a sponsor pay link leads to a site that sets off their security, they should not continue and instead report it. We can get that offer shut down, and either repaired or eliminated.

    When completing offers, it is best to take a screenshot and always remember to use valid information when completing surveys.
     
  11. gimccla

    gimccla <img src="http://forum.us.forgeofempires.com/attac

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    I am merging this thread with the old sponsorpay thread. That will help all the new people understand the issues with sponsorpay.
     
  12. rpjc1

    rpjc1 New Member

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    Sponsor Pay

    I am cautious about the free diamonds offered by Sponsor Pay. Has anyone had any ID Theft probs with this site? I read taking the surveys and receiving the free diamonds is sketchy at best, but I am more concerned about the ID Theft. I know the site will spam yr email to death, np, just again, concerned if anyone had any ID theft probs with them. thx!
     
  13. MaryBethCandySue

    MaryBethCandySue Active Member

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    Since this is not a question about the actual game, I am moving this thread to the Forge hall so that others may voice their opinions about Sponsor Pay.
     
  14. rpjc1

    rpjc1 New Member

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    ok, thx, interested if anyone got burned by ID Theft with these people and their sponsored ads
     
  15. brains911

    brains911 New Member

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    I have not paid for any SponsorPay offers. Done any that require credit card/ssn/downloading. However I have done a large amount of their offers. Yes it is sketchy, if you do not know how to work it probably only 7% of your offers will be rewarded. I always used fake information/email address (avoid spam)/etc, and suggest you do the same. SponsorPay WILL pay you for each offer you complete but only if you have evidence showing that you correctly did the offer. Go through all of the offers (bs'ing your way through), once you are on the page that would be sufficient evidence showing you completed what the offer had written under it (the specifics to get your reward), click Prnt Screen on your keyboard, or use other screen-capturing methods. Once clicking the Earn Diamonds, the SponsorPay page will have Support listed at the bottom left of your screen, click it and find the corresponding transaction in progress you have evidence for. Submit a ticket saying you did the offer and would like to be compensated, upload the image(s) of your proof showing you finished it. Within 3(?) days your diamonds will have been paid.

    Note, SponsorPay offers will spam your account (so use fake email), SponsorPay themselves will not spam you when you submit a ticket (so use your normal email).

    Second note, after you have been awarded an unknown set amount of diamonds from SponsorPay via "Earn Diamonds", your account will be banned from receiving more diamonds from them. Shown in the screen as: "Unfortunately there are currently no offers available for your country. Please try again later." They will not message you telling you that you have been banned, however if you ask they will let you know it is an automatic procedure within their system that is activated when certain circumstances are met and cannot be reversed.

    I don't know the exact amount of diamonds you can milk from them, but it did seem like quite a decent amount. Doing the above is definitely worth investing some time to do. It is all free, you get no spam, don't have to answer correctly (they would prefer it though) just click whatever is needed to meet the requirements, the only down side is that it can get a bit monotonous sometimes as you are essentially repeating the same poll over and over, and it can take up some time.

    End result: Every offer you do WILL be rewarded your free diamonds.
     
  16. rpjc1

    rpjc1 New Member

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    thx, it seems to be a safe enuf site.
     
  17. gimccla

    gimccla <img src="http://forum.us.forgeofempires.com/attac

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    Since this thread deals with sponsorpay, I am merging it with the main sponsorpay thread.
     
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