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Update of Games Rules

DeletedUser1084

Dear Players,

We have updated our game rules. The new rules, in their entirety, can be found HERE.

For a better overview of the changes, please see the detailed description below. New additions are written in pink so they can easily be located. Whenever the notes mention "rewording and reformatting", this means there were minor changes in the text or the text itself was reorganized. These do not affect the rule in any way, they're simply done for clarity.

NEW RULECHANGE
1 ) One account per player
Each player may have only one account per world. Each account may have only one user and may not be logged into or played by any other player.
Sharing your password with another person is forbidden.
Knowing, storing, or asking passwords for other players’ accounts is forbidden. If another player sends you their password, you must always report them.


Examples:
- It is forbidden to create multiple accounts on a single world for any reason.
- It is allowed to use the same account to play on multiple worlds.
- It is allowed to use multiple accounts to play Forge of Empires but never on the same world.
- You may not access (or have access to) any account that does not belong to you, on any world.
- It is forbidden to play for another player if they are temporarily away, or for any other reason.
- It is forbidden to force entry into an account or attempt to trick another player into giving you their login information.
- It is forbidden to ask another player for their login information.
Some rewording and reformatting.

The added lines are there because they answer the common question of whether or not it is okay to play the game with different accounts.
2 ) Sharing a device and/or internet connection
It is allowed for two or more players to use the same computer and/or internet connection, provided each player only controls the actions of his/her account (please contact Support to make them aware).


Examples:
- It is allowed for you and your brother to each have your own account on Forge of Empires provided that you both only have access to your own account.
- It is allowed to login at your work or school provided that only you have access to your account.
This is not a new rule, it was previously part of rule #1.

It has been separated so that it can stand out and be explained better with its own examples.
3 ) Communication
InnoGames does not accept any publications that the Forge of Empires Team considers illegal, insulting, offensive, threatening, abusive, real-life-aggressive, sexually explicit, pornographic (including, but not limited to drawings and animations), politically extreme, religiously fanatic, endangering youth, racist, playing down the use of illegal drugs or alcohol, or promoting the use of said substances or in any way inappropriate. Posting links to such content is also not allowed.
Spamming other players with in-game mails or chat messages is abusive and will not be tolerated.
It is against the rules to impersonate any staff member or suggest acquaintances with them in order to force any kind of behavior.


Examples:
- It is forbidden to use inappropriate names,
- It is forbidden to advertise competitors' games, post inappropriate content or links to such, post links to moneymaking sites or links to competitors' games.
- It is allowed to refer to a player as a noob or to criticize their way of playing using appropriate language.
- Threats are only allowed when they relate to the game and not real life. For example, saying that you will attack someone with your units if he does not give you Forge Points is allowed. However, it is not allowed to say that you will find someone and beat him up if he does not give you Forge Points.
- Using only capital letters, or spamming the same message repeatedly in the chat room is not permitted as it is poor chat etiquette.
- We ask players to not use account names that include whole e-mail addresses, full names or telephone numbers, for player safety and safety of personal data.
- Encouraging other players to break rules is forbidden.
Some minor rewording and reformatting.

A significant change is an explanation to what type of "threat" constitutes a violation of the game rules.

Additionally, a line has been added regarding impersonating staff members and suggesting acquaintances with them as an attempt to force any kind of behavior.
4 ) Language
This Forge of Empires server is an English game. The use of other languages in the game is forbidden. This means all communication and all publications must be in English.
A short phrase or a universally known saying in another language is permitted, provided that this is translated to English either directly following or preceding it. It is not necessary to translate proper names.
Support requests must also be created in understandable English, otherwise an answer might be not be given.
Minor rewording and reformatting.

Certain parts were left out for simplicity.
5 ) Transfer of accounts and Diamonds
It is not allowed to play accounts for commercial purposes. It is not allowed to sell, buy, trade or offer accounts in exchange for Diamonds or any other benefit.
It is not allowed to exchange in-game items (e.g. goods, Forge Points etc.) for Diamonds or outside benefits (such as money, vouchers etc.).
An account can be transferred for free to another person. A prior express approval from the Support team must be given.
Diamonds may only be used by the account that bought them. Transferring Diamonds to another account is not possible.
The title of the rule was changed.

The examples for the rule have been added to the rule itself. Certain parts have been reworded.

Added info about account transfer.

Removed the part about asking for payment in return for attacks/negative actions.
6 ) Bots and scripts
It is strictly forbidden to use bots or scripts.


Examples:
- It is strictly forbidden to use bots or scripts that automatically collect your resources.
- It is not allowed to use click-bots or scripts that minimize your manual clicks.
- You may not use programs that mimic premium features or provide an unfair advantage.
The examples for this rule were replaced with new better ones.
7 ) Bugs
Each player is required to report serious errors immediately to the Forge of Empires Team. A player is not allowed to knowingly take advantage of bugs.
If you notice that a player is abusing a bug in the game you must report him.
If you notice a spelling error or typo, you are not obligated to report it, however you are encouraged to do so for the improvement of the game.
Minor rewording and reformatting.

The previously listed examples were incorporated in the rule itself.
8 ) Pushing
Operating a push account or knowingly benefiting from it is forbidden. A push account is an account that is mainly used to help another account while neglecting other parts of the game. This means that it is not allowed to use an account solely for the purpose of helping another account grow, or to knowingly receive benefits or any kind of support from such account.
Trades in any form (goods, Forge Points, etc.) that involve multiple worlds are forbidden.
For clarity, the definitions within the rule were rewritten.
9 ) Miscellaneous
Please treat other Forge of Empires Community members with respect. Following the rules helps to create a fun and fair environment for everyone.
The Community Management of the International version of Forge of Empires are the final arbiters of any rules dispute. Their interpretation of these rules is final.
Forge of Empires Team reserves the right to exclude anyone from the game. Bans can be appealed via the Support System.
Please be aware that in-game items can be removed from an account as a punishment, and that Diamonds aren't refunded to players who are banned for breaking our rules.
If you believe someone is breaking the rules, you can contact the Support Team.
Knowingly benefiting from another player breaking the rules is prohibited. If you think you have benefited from a breach of rules, you must report this.
It is not allowed to mistreat the Support Team or abuse the Support system.
These rules can be adapted to different cases in the interests of maintaining fair play within the game.
The title of the rule was changed.

Some rewording and reformatting.

The previous examples were added into the rule itself.
10 ) Account deletion
Game accounts may be deleted after 30 days of inactivity. Please note that any Diamonds left on the account will remain on the master account and will not be deleted, unless a complete account deletion has been requested.
The title of the rule was changed.

Added a mention that full account deletion is possible (contact support).


For reference, a copy of the old rules can be found here (click the spoiler tag):
1 ) One account per player
Each player may have one account per world. Each account may have only one user and may not be logged into or played by any other player.
Sharing your password with another player is forbidden.
It is forbidden to create multiple accounts on a single world for any reason.
Examples:
- It is allowed for two or more players to use the same computer and/or internet connection, provided each player only controls the actions of his/her assigned account (please contact support to make them aware).
- Knowing, storing, or asking passwords for other players accounts is forbidden. If another player sends you their password, you must always report them; otherwise your own accounts may be at risk.
- You may not access any account that does not belong to you, on any world.
- It is forbidden to play for another player if they are temporarily away, or for any other reason.
- It is forbidden to force entry into an account or attempt to trick another player into giving you their login information.

2 ) Communication
Insulting other users and the use of language in an abusive/offensive context is forbidden.
We do not accept profiles, player names, guild names or any other publications that the Administration finds to be illegal, insulting, threatening, abusive, real-life-aggressive, sexual, politically extreme, religiously fanatic, racist, playing down the use of illegal drugs or promoting the use of said substances or in any way inappropriate.
Spamming other players with in-game mails is abusive and will not be tolerated.
Examples:
- It is forbidden to advertise competitors' games, post inappropriate content or links to such, post links to moneymaking sites or links to other games.
- It is allowed to refer to a player as a noob and to criticize their way of playing using appropriate language.
- It is against the rules to impersonate any staff member or suggest aquaintances with them in order to force any kind of behavior.
- Racist, illegal, discriminatory or inappropriate names or wording will lead to an immediate game ban.
- It is not allowed to rebuke another user concerning his grammar/spelling. If the grammar/spelling of a user is that bad, report the user.
- Using any profanity, insulting language, or being abusive towards any staff member in the support system is forbidden.
- Using only capital letters, or spamming the same message repeatedly in the chat room is not permitted as it is poor chat etiquette.
- We ask players to not use account names that include whole email addresses or full names, for player safety.
- Encouraging other players to break rules is forbidden.

3 ) Language
This Forge of Empires server is an English game. The use of other languages in the game is forbidden. This means all communication and all publications must be in English.
In Guild forums, private communications, and player profiles a short phrase in another language is permitted, provided that this is translated to English either directly following or preceding it.
Support tickets must also be created in understandable English, otherwise we cannot reply.
It is allowed to use other languages to the extent of proper names and short, universally known maxims.

4 ) Account trading
It is not allowed to play accounts for commercial purposes. It is not allowed to sell, buy or offer accounts or parts of accounts in exchange for Diamonds or any other outside benefit.
Trades involving more than one game world are also forbidden.
Examples:
- Selling your account or its parts (resources, Diamonds, Forge Points etc.) for money is not allowed.
- It is forbidden to offer in-game content, Diamonds or money as a reward for attacks on other players, or to ask for payment in return for attacks. A reward cannot be offered for anything that might incite attacks or any negative actions against other players.

5 ) Bots and scripts
It is strictly forbidden to use bots or scripts.
Examples:
- It is strictly forbidden to use browser add-ons or scripts that automatically collect your resources, using programs that mimic premium features or provide an unfair advantage, and/or to use click-bots or scripts that minimize your manual clicks.

6 ) Bugs
Each player is required to report serious errors immediately to game support. A player must not take advantage of a bug, in doing so they have violated the rules.
Examples:
- If you notice that a player is abusing the system you must report him.
- If you notice a spelling error or typo, you are not obliged to report it, however we encourage you to do so for the improvement of our game.

7 ) Pushing
Operating a push account is forbidden. This is defined as unbalanced routine resource (goods, Forge Points etc.) transfers from one account to the next even if involved accounts do not belong to the same player.
It is forbidden to create trades in any form (goods, Forge Points etc) that involve multiple worlds.

8 ) Fair-play
Please treat other players, and the support team, with respect. Following the rules helps to create a fun and fair environment for everyone.
The administrators of Forge of Empires are the final arbiters of any rules dispute. Their interpretation of these rules is final.
We reserve the right to exclude anyone from the game. Bans can be appealed via the Support System. Please be aware that in-game items can be removed from an account as a punishment.
If you believe someone is breaking the rules, you can contact the support team by right clicking on the in-game screen of your city and selecting support. Then, follow the steps that come up to report the person(s).
Knowingly benefiting from another player breaking the rules is prohibited. If you think you have benefited from a breach of rules, you must report this.

Examples:
- Mistreating the support team or abusing the support tool can also result in an account ban.
- These rules can be adapted to different cases in the interests of maintaining fair play within the game.

9 ) Miscellaneous
Game accounts may be deleted after 30 days of inactivity. Please note that any Diamonds left on the account will remain on the master account and will not be deleted.

~ IMPORTANT ~
All accounts registered from Sept 7th 2015 forward, these new rules apply immediately. For all already existing accounts (created prior to this announcement going up) the old rules will remain in effect for 8 additional weeks.

If you do not accept the new rules, please get in touch with our support team within those 8 weeks, in order to request a removal of your account from the game.

Should you have any questions please leave them Here and we'll try to answer as soon as possible.

Yours,
Forge of Empires Team
 
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