GeniePower
Member
Too funny:
* RQs freezing - we are aware that the recurring quests are not working as intended, and we're already looking into it. No need to send a ticket.
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Feedback for update 1.234
- Thread starter LeCron
- Start date
* RQs freezing - we are aware that the recurring quests are not working as intended, and we're already looking into it. No need to send a ticket.
When it comes to this point, it's simply because we've already collected enough cases and all the necessary information to forward a bug report. It is acknowledged by the relevant teams. From now on, it's on them to resolve the issue, and a new ticket is no longer necessary.
The instruction isn't funny, it's clear and informative. Isn't it?
DevaCat
Well-Known Member
Tend to your knitting and I will tend to mine. I am speaking for myself. And they do not need to write any compensation system - the mechanics already exist. Getting any compensation is not the point. Customer relations is the point. LeCron has no control over what the Inno team will or will not do, and I don’t hold him responsible for the miserable record of Inno’s response to their customers. I mentioned another game’s policy of compensation as a contrast to what we experience here. There, a simple 5 minute server glitch is followed by prompt acknowledgement, apologies, and (non-trivial) compensation to everyone, not just those who happened to have been affected.
Warrior Wombat
New Member
Regarding the RQ issue, I have found (and has been verified by another player) that if you close the quest window and wait 4-5 seconds (you can try to reopen it during this time - it just won't)) and reopen it, it will be where you left off. Darn right annoying.
Warrior Wombat
New Member
Sad that they found the fix it in Beta a week before - https://forum.beta.forgeofempires.c...ly-changelog-w-c-27th-june.15639/#post-136817
One must question the logic of releasing the update if they knew there was an issue with it.
GeniePower
Member
Exactly what I said after the first time I was asked to put in a ticket.
Correct. Also, watch the scroll-bar. When moving to the next quest, the bar jumps down and than up a little again. You have to wait until it has jumped up before aborting and you won't encounter the bug.
This is imo more proof that this bug was introduced again in an attempt to throttle something presumably to counter automation and instead severely affecting real players
Just An Observer
Well-Known Member
Why has this bug not been fixed? There has been plenty of time to do so.
Unfortunately we don't know the reasoning, but if it hasn't been fixed yet is because they couldn't. Yet, the update had other fixes and features that were necessary to the game, therefore they wouldn't postpone this one over this bug.
We know and understand it's frustrating, and we feel your pain as well - I'm sorry.
We've been forwarding the feedback over this matter to the relevant teams so hopefully such a thing won't happen again (or at least less often - I repeat: we'd never deploy a bug intentionally).
Thank you for your patience and understanding.
We know and understand it's frustrating, and we feel your pain as well - I'm sorry.
We've been forwarding the feedback over this matter to the relevant teams so hopefully such a thing won't happen again (or at least less often - I repeat: we'd never deploy a bug intentionally).
Thank you for your patience and understanding.
DevaCat
Well-Known Member
I appreciate your attention to this issue, and I understand the limits of what you and your team can do about it. I do hope you will forward to the appropriate Inno folks that this is an increasingly intrusive and aggravating issue for many of us. Please ask them to get their ad issues under control, and if they are still working on scripts or bots - figure out a different fix. Inno is only pi**ing people off.
JSWilabay
New Member
I am concerned about the new good Promethius? My map does not have any on my expansion and in the GB it is requesting this good for negotiation. Is that intentional to buy them at an outrageous amount of 100 diamonds?
Pericles the Lion
Well-Known Member
It's off topic but I'll give you an answer. Promethium is a special good obtained by sending the ship from the Arctic Harbor. It is not produced in your city. BTW, due to its scarcity, I advise against using it for negotiations.
Lafawnduh
Member
it's not fixed in Beta yet, either =(. It was also an issue in Beta before some update went live, then it started happening on the Live servers.