I don't know what cpu and gpu are or where to find them. Ram is 8, windows 10, windows defender, ssd is the storage I believe, 64 bite, chrome, and wouldn't the internet speed be the same on both my laptops?
Oh boy, well, k try to remember it's also a good way to express such info as I have above, I'll leave it blank so you can fill out the entries and keep it on a notepad for future use. And your RAM is 8 what? GB hopefully?
CPU:
GPU:
RAM:
OS:
Antivirus:
Storage:
System Type:
Browser:
Internet speed:
CPU is Central Processing Unit, or processor for short
GPU is Graphics Processing Unit, this is the graphics card
RAM is Random-access memory, or just memory
OS is Operating System
You can find this info in a few places. Try Settings then System then scroll down to "About" which should tell you some information we're seeking here, then scroll down to "Device Manager", there you'll find more info like under "Display adapters" will tell you what your GPU is.
Go to
http://www.speedtest.net/ for your internet speed, remembering to write down the download and upload speeds with the "Mbps" if that's what it hopefully has. (Keep in mind that at any time it may be higher or lower. A good thing to do would be when you're having problems running the game is to shut down the game then go do a speed test to see if it's really low.)
I'm not sure what the system requirements are for this game, I'm sure it's not much of anything and any new pc/laptop should be able to run it fine. Probably the most important is internet speed which spikes pretty high when loading up the Event History and such, so still check. Again make sure yours is updated even if new still check because new does not mean it has the latest updates.
There are of course many other things that can cause problems. I once had a set of wireless headphones that interfered with my wifi signal to the point where I barely had any internet connection, drove me nuts hunting that down because I had just changed modems and the headphones didn't interfere with the older modem so I thought it was anything but the headphones, what a nightmare that was.
Oh and even though it's new check how much storage space you have available.
Good luck now.