This whole discussion is about Inno apparently getting ready to do away with the Forum and use only support and third party apps for communicating with the players. Announcements are not "communicating" in the sense I'm talking about. Inno has always had feedback through this Forum for pretty much every announcement they've made. Now they're making Announcements that you can only respond to through third party apps. When those third party apps are not something players are okay with using, that is a huge problem. Stick your head in the sand if you want. I couldn't care less. At least Inno is doing it for financial gain. God only knows why the apologists here are defending it. You know as well as I that the Forum is already on life support and getting almost zero attention. No moderators at all since Agent was let go. Pretty much zero interaction with any FoE staff. It's just sad.
It could partially be because it's been on life support for so long that many are willing to go "oh well" to the prospect of its removal - it doesn't feel like it matters as-is anyways.
As nice as the sentiment may be that you can give feedback through the forums, it's not clear that anyone's actually acting on that feedback pathway anyways.
Even if they have someone who reads and passes it along, there's no guarantee it has much weight in the decision making process. It could be being discarded at any step in the chain before it gets seen by a decision maker.
And there's no acknowledgement process by which answers ever come back to common pieces of feedback why they decided to act or not act on it to encourage people to continue making constructive feedback. Which has been a complaint for years now - that official representatives interact insufficiently on the forums.
I imagine you could still send feedback through a support ticket without using any 3rd party sites. Probably works at least as well as the forums ever did.
Regarding the game in general going to hell, I think a lot of the people you label as apologists actually agree with that sentiment - just for different reasons than you do at times. That they don't mind (or maybe even approve) of something you find deeply troubling doesn't mean they support everything inno does, or even the general direction of the game.
Personally: the forums potential removal is not the hill I'm going to die on. I am pretty much ready to quit the game as soon as my friends do though. Solving event strategies is pretty much the only fun I get these days. Actually playing the events I could do without
And I can't even imagine anymore a way back for FoE to a game I liked. Too many pay passes. Too much powercreep. Too much autobattle. Not enough strategy. And as I believe I'm in a minority when it comes to the powercreep and autobattle, I doubt they even want to undo it. The forums are certainly not going to save the game for me. It's become just another mindless P2W mobile game. But I mean there's a reason that's what most mobile games are - because it makes money.
In about 47 minutes I get to find out how unexciting Incursions are on beta
That should give me a day's entertainment at least to figure out the mechanics. Already pissed that it has a pay pass attached to it though. So they're on a good start to meeting my low expectations